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BLACK HILLS ENERGY Utility Construction Specialist in SPENCER, Iowa

Job SpecificationsIn this role you will design, estimate and manage the construction activities for basic residential customer construction services. Complete forms, design services, update inventory of parts in appropriate electronic system and create customer accounts. Ensure that customer accounts are set up correctly and that tariffs are consistently applied.PAY RANGE: $22.19 - $33.15 per hour (Determined by the knowledge, skills and abilities of the applicant.)REPORTING RELATIONSHIP: Utility Construction Planning ManagerLOCATION: Spencer, IATo learn more about our locations, please visit the locations page on our career website.ESSENTIAL JOB FUNCTIONS:Design, estimate and manage the construction activities for basic residential customer construction services. Complete necessary forms, design services, update inventory of parts in appropriate electronic systems and create customer accounts.Review job types/work in Service Request tool and assign appropriately.Utilize various computer programs to prepare estimates and design basic gas construction jobs including new services, maintenance (including service line replacements and retirements) and third-party damages.Ensure that all work on assigned projects is planned so that construction can be accomplished in a timely and cost-effective manner. Enter orders in system in order to be scheduled.Explain company construction policies and procedures to customers and work with customers to best satisfy needs.Assist with storm restoration as needed.Provide backup for Utility Construction Planners on work order preparation, customer contact, and technical assistance.Work with other departments to schedule construction of customer jobs to ensure that customer needs are satisfied to the greatest degree possible. Coordinate with customer, internal field crews and contractors.Write work orders for 3rd Party Damages.Assure that gas construction complies with company and industry codes and standards.Assure that contractors hired comply with company and OSHA safety rules.Monitor actual cost vs. estimated cost on all work orders; explain and justify significant variances.Assure that company policies, construction standards, work practices and safety practices are followed.Monitor gas crews work schedule to maintain efficient use of crews.Ensure accurate mapping of facilities.Code and approve contractor job invoices.ADDITIONAL RESPONSIBILITIES:Promote culture of safety, compliance, teamwork and continuous improvement.Perform and manage special projects that may be assigned.Exercise appropriate level of independent judgment on Company proprietary and confidential matters.Provide support to other areas of the Company as requested or assigned.QUALIFICATIONS:Minimum 3 years of project management experience is required.Prior experience or knowledge of construction is helpful.High school diploma or equivalent required.Bachelors degree in engineering or related field or equivalent combination of education and experience preferred.KNOWLEDGE/SKILLS/ABILITIES:Proficient knowledge of Microsoft Office programs.Knowledge of construction design software.Ability to work effectively in a fast-paced, multi-task environment as a collaborative team member.Independent, well-organized, self-starter and able to adapt to change.Ability to develop and implement work processes which contribute to increased efficiencies.Ability to work independently as well as in a team environment.Outstanding verbal and written communication skills.Ability to accurately resolve customer complaints in a diplomatic and professional manner.Ability to handle and prioritize multiple projects.Strong interpersonal skills; ability to professionally interface with customers and individuals across the organization.Excellent organizational skills.Ability to understand and utilize continuous improvement tools and concepts.MENTAL/PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:The mental and physical demands described here are representative of t