Ferguson Enterprises, Inc. Industrial Engineer - Distribution Center in Waterloo, Iowa

Job Description:

If a career with an organization that rewards performance and provides a stable and supportive environment for its associates sounds good, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today. With 10 strategically-located regional distribution / fulfillment centers throughout the US and serving customers in all 50 states, the Caribbean, Puerto Rico, and Mexico. We pride ourselves on delivering world-class customer service.

The Industrial Engineer is responsible for their Distribution Center’s labor management program including continuous process improvement efforts designed to improve productivity and lower operating cost. This role will provide the expertise and leadership in project management to maximize our total performance and operating capability of each functional group in their DC. This person is responsible for insuring DC management is trained and is following best methods. They will support their DC in project management related to best practices, technology applications, material handling systems, facility planning, labor management systems and procedures to ensure that business and project objectives are achieved.

Primary Duties:

  • Maintain the Labor management & Engineered Standards Program for their DC, this includes the following:

  • Develops standards for new operations.

  • Monitors the accuracy of the installed standards on a continuous basis; conduct follow-up studies to verify standards.

  • Identifies improvements in methods, procedures, equipment, or work flow which increase output or quality.

  • Collects the data necessary to update the current standards to reflect any changes to an operation.

  • Holds meetings with supervisors and employees to present changes in procedures, equipment, and/or standards.

  • Updates the Labor Management System of changes to existing standards or the introduction of new standards.

  • Maintains complete records of all time studies or other data used to change standards.

  • Updates existing documentation to reflect changes in procedures, equipment, or standards.

  • Drives process standardization and improvements “inside the four walls” of their distribution center to ensure the success in meeting its objectives

  • Provide project management leadership and is responsible for the development of our labor management systems / projects

  • Work with local DC management in the discovery of inefficiencies in day to day operations and challenges while drawing support for change across the network

  • Leads the solution development, cost benefit analysis and implementation of distribution improvement opportunities in their DC

  • Supports business development by assisting in developing solutions to support the pursuit of new business through providing operational expertise and systems knowledge

  • Researches and maintains knowledge of emerging industry practice

  • Responsible for Slotting & Zoning for their DC’s to maximize the use the DC available cubic space by improving storage and picking efficiency leading to lower handling costs.

  • Responsible for coaching and developing the slotting manager

Education and Experience:

  • Bachelor's Degree required in Industrial Engineering, operations analysis, logistics, supply chain or related field

  • 4-5+ years’ experience as an industrial engineer, operations/business analyst or consultant

  • Distribution center or fulfillment experience required

  • Knowledge of Warehouse Management Systems (WMS) required, knowledge of HighJump is a plus

  • Knowledge of warehouse design, material handling equipment and storage media technologies, pick methodology, work measurement, labor management, slotting, and warehouse value added services (i.e., kitting and customer labeling)

  • Prior supervisory/leadership experience required

  • Proven skills in management of projects and cross functional teams

  • Must be able to travel up to 10%

  • Proficient in Microsoft Office

Essential Skills:

  • Strong analytical and problem-solving skills; ability to break a problem or opportunity down into sub-components; identify root causes and drivers; use creative thinking skills in developing alternative solutions

  • Strong communication skills; develop and articulate (written and verbal) data/process analysis, and alternative solutions. Ability to lead others to a consensus and influence change. Capable of collecting, assimilating and validating relevant business/operating information

  • Comfortable working in a team environment, displays a customer-focused approach, seeks continuous improvement in serving internal and external customers

  • Knowledge of velocity, inventory, and cube analysis

  • Candidate will leverage a continuous improvement mindset and experience with Lean/Six Sigma tools to help improve supply chain efficiencies.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual

  • Ability to write routine reports and correspondence

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form


The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 65 years, we’ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.